FAQ

SHIPPING & DELIVERY

We ship worldwide. All items ship within 7 business days unless otherwise stated in product information. We  take every step necessary to have your order delivered within the appropriate amount of time. Please understand that sometimes things happen that are out of our control, weather being one of them!

Customer is responsible for any Taxes or Duties charged upon delivery.

RETURNS POLICY

We do accept returns up to 7 days of receiving your order. Only items that have been unworn that still have original tags on will be issued a refund. money penny is not responsible for return shipping costs, duties or any other fees that may occur. Tracking is recommended as we are not responsible for any parcels lost in transit. Refunds are only issued upon receipt of the item and all criteria are matched. Monies can take up to 10 business days to appear on your statement and is done on the original method of payment.

There are some exceptions. Any sale item is Final Sale as well as any custom orders & Fundraisers.

At this time we do not offer exchanges. Item can be refunded upon return delivery and a new order can then be placed if you wish.

Returns Address

Money Penny Designs

66 Otterlake Court

Halifax, Nova Scotia

B3M 2B4

CANADA

PRODUCT CARE INSTRUCTIONS

Unless otherwise stated, follow our care instructions below for best results

  • Wash items with like colours on hand wash/delicate cycle, cold water setting

  • Do NOT use bleach or stain remover. Apply a small amount of fabric detergent to stain and let sit for 5 minutes, then wash

  • Hang to dry

  • Use warm iron if needed unless otherwise stated on care tags.

  • Bow Ties - spot clean when needed

 

money penny is not responsible for any damage that occurs if care instructions are not followed.

Something to note -

As with all natural fabrics, some fraying and shrinkage can arise. Do not pull threads, carefully trim off.

 
Promotional Codes cannot be combined.
Any orders that go through will be cancelled and charged a re-stocking fee.
PRIVACY POLICY

We do not share any of your information without your consent.

 

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© 2018 by Money Penny Designs

Nova Scotia, Canada